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Senior Field Application Engineer

Date: Nov 24, 2022

Location: Berlin

Company: Super Micro Computer

Job Req ID: 13396

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Senior FAE/Systems Optimization Engineer who is with 10+ years of experience with x86 servers and storage and is responsible for technical sales activities in new and existing opportunities. Individual contributor will work closely with Sales and Extended Teams to ensure overall technical design proposal meets customer requirements. Sr. FAE will have in-depth, hands-on experience with Supermicro Server/Storage/Embedded and Switching Products and Solutions, Competitors Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAEs are critical part of Pre and Post Sales cycle and must be capable of displaying in-depth technical knowledge of Supermicro and competitive products and solutions as well as technologies and market drivers. The Work location is home-based in Germany.

Essential Duties and Responsibilities:

•    Work closely with Sales, Engineering, Management, and Operation teams to map end-user customer business, partner requirements and provide most optimized technical solutions

•    Working knowledge in Software Defined Storage, Ceph, VSAN, etc. along with an understanding of the latest Intel and AMD EPYC server CPUs 
•    NVIDIA GPUs, NVLink x4 and x8, would be an advantage
•    Provide technical depth in Pre-Sales and oversee implementation of such solutions
•    Highly technical problem solver who understands system architecture, hardware and software interaction
•    Manage and lead product HW and SW engineers during product development
•    Manage and lead teams during investigation and resolution of problems in the field
•    Develop and review systems solutions, technical bid responses and presentations
•    Design and implement customer solutions with products and available platforms, both on and off roadmap
•    Lead trainings on market technology, focus on customer needs and requirements
•    Work cross-departments to ensure customer satisfaction and timely resolution of issues
•    Build and demonstrate proof-of-concept that meets or exceeds customer business needs
•    Present the corporate brand, product messaging and solutions to customers
•    Visit on-site facilities and operations to enable solution integration and issue resolution
•    Gather business and application requirements from the customer, including forward interaction and promotion of Supermicro products


• Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
• Mininum 5-10 years of  experience in the relevant field, especially strong background and proven skills  in x86 servers
• Result-oriented and solid work ethic
• Solid verbal and written communication skills, executive presentation, and judgment
• Demonstrated ability to guide Technical presentations
• Ability to prioritize and manage competing tasks in fast-paced environment
• Strong negotiation, presentation skills
• Must be willing to utilize self-admin skills as needed
• Strong command of the German and English language; proficiency in 3nd language is a plus
• Ability to travel up to 15% of the time or as needed

Job Segment: R&D Engineer, Application Engineering, Cloud, Embedded, Field Engineer, Engineering, Technology