Principal FAE

Job Req ID: 19956

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Essential Duties and Responsibilities:

• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions.
• Provides technical leadership in Pre-Sales and oversight in implementation of such solutions.
• Highly technical problem solver who understands system architecture, hardware and software interaction.
• Provide feedback and guidance gained from customer to product HW and SW engineers during product development.
• Provide guidance to teams during investigation and resolution of problems in the field.
• Be able to handle and grow assigned accounts for revenue
• Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues.
• Develop and review systems solutions, technical bid responses (RFQ’s) and presentations.
• For OEM projects, be able to convert them to Design Wins and transform them into revenue opportunities.
• Work cross-department to ensure customer satisfaction and timely resolution of issues
• Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs.
• Ability to present the corporate brand, product messaging and solutions to customers.
• Visit on-site facilities and operations to enable solution integration 

Qualifications:

• Bachelors' or Masters' degree in engineering  or science discipline; computer science, computer engineering and electrical engineering preferred.
• Minimum 15 to 25 year related experience with Data Center or IT Infrastructure experience desired
• Strong background and experience with x86-based server architecture.
• Solid HW system design and diagnostics skills.
• Experience with Firmware, Linux, Windows and virtualization platforms required.
• Experience in vertical markets segments such as Finance, Banking, Manufacturing, Retail, Healthcare, Education, Govt. and others.
• Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
• Individual must be able to work effectively in a competitive environment.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.