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Sr. Solution Manager

Date: Jan 9, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 10242

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro embedded team is looking for Sr. Solutions Manager to grow and expand the business opportunities of in-house embedded solutions.  Your goal is to managing, developing, and expanding our customer portfolio in the edge computing and embedded/IoT solutions.  In this role, you will be representing Supermicro in major trade shows and conferences to network and meet with clients, and further developing the opportunity pipelines.  You will also participate in products and solutions design, ensure new products incorporated the expectations and requirements from customers to increase business opportunity.  

Essential Duties and Responsibilities:

• Build and maintain a network of business relationships, including the executive management of clients, prospects, and other referral resources
• Partner with sales and field teams to promote in-house embedded and IoT solutions 
• Ability to present the corporate brand, product messaging and solutions to customers
• Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market
• Work closely with internal engineering team to ensure clients' expectations and requirements are incorporated in the new platform and solution
• Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve clients' issues or concerns in a timely manner

Qualifications:

• Bachelor in engineering discipline is preferred, Master's degree is a plus
• At least 8 years of experience with bachelor's degree or 5 years with Master in marketing and/or promoting IoT, IPC, or server/computer hardware products solutions.  Highly familiar with embedded system based on 2.5" SBC, 3.5" SBC, Mini ITX, uATX, ATX, E-ATX MB solution for embedded applications
• Prior experience working with tier 1 and/or tier 2 OEM’s, broad experience across product management, product marketing, sales, and business development roles
• Solid communication skills in both verbal and written, able to communicate with high level (preferably C-level executive) clients effectively
• Excellent relationship management, negotiation, and marketing skills
• Strong executive presence with a track record of winning mid to large clients/business

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms
• Lift, carry, push and pull in excess of 25 pounds
• Occasionally required to stoop, kneel, climb and balance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Office, lab or warehouse environment setting shared with other staff members.
• Wet humid conditions, extreme heat or cold (weather), outdoor weather conditions.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


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