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Staff Product Manager, UP Servers

Date: Aug 12, 2019

Location: San Jose, California, United States

Company: Super Micro Computer Inc

Job Req ID: 5596
About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a Product Manager who can lead the development and integration of server/workstation system products for cloud and data center infrastructure. This is a key product management role focused on server/storage product solutions where communication among remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation. In addition to developing new top-of-the-line systems, product manager is expected to collaborate with marketing and sales departments to promote products and interact with customers directly to sell these products. As a product manager, you will use strong technical and communication skills towards product definition strategy for Supermicro's core product family including research into vertical-based customer solutions and creation of aggressive go-to market plan. Ultimately, Product Manager will become a core member of the Server Product Management team and engage in technical, product development, marketing, and pre/post-sales support activities.

Essential Duties and Responsibilities:
  • Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers
  • Leverage strong technical background to create technical product requirements for UP solutions and cloud data center infrastructure solutions based on customer requirements, industry trends and business requirements
  • Maintain a deep understanding of the Supermicro product from a technical perspective
  • Partner with clients to understand and develop customized engineering solutions per their usability requirements.
  • Create positioning statements, marketing, and sales training materials based on product specifications.  Present training material to internal sales and marketing teams as well as external customers
  • Conduct in-depth market research into customer applications and competitors’ products.  Work with Marketing to drive product roadmaps and develop aggressive go-to-market strategy for successful product deployment based on customer’s requirement and/or market trends
  • Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
  • Guide the design and deployment of Supermicro systems that impact multiple functional areas of a customer’s organization
  • Drive product innovation by communicating customer needs and product feedback to Product Management, Engineering, Marketing and Sales
  • Communicate to clients and internal partners to drive success of partnerships and guide product enhancements.
  • Create technical content to show customers how to implement specific use cases or best practices for new technologies.
  • Solve client problems using a variety of analytical and technical tools including developing innovative solutions, troubleshooting client-side code, and analyzing results
  • Develop product roadmap and lead the development and integration of UP server system products
  • At least Bachelor’s degree in Business or Engineering related major
  • Minimum of 5 years of working experience in IT / Hardware / Networking industry is strongly desirable
  • Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
  • Preferably hardware engineering background or experience
  • Strong knowledge with computer architectures
  • Ability to work independently and possess excellent teamwork and collaboration skill
  • Ability to communicate effectively with customers to promote, answer questions, and receive feedback
  • Highly detail-oriented with strong organizational skills, able to manage multiple on-going projects in fast-paced environment
  • Must have a positive presentation and can do attitude
  • Strong communication, presentation, and interpersonal skills, with proven ability to take lead in cross-functional environments
  • Solid verbal and written communication skills is a must
Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Engineer, Manager, Cloud, Data Center, Hardware Engineer, Engineering, Management, Technology

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