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Production Quality Engineer (Commodity)

Date: Sep 21, 2022

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 18716

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Our Production Quality team is in need of a Production Quality Engineer to establish and implement quality metrics for key commodity quality management under the direction of Production Quality Manger. The Production Quality Engineer is primary responsible for key commodity quality which includes quality issue escalation, yield improvement, quality hold/sorting and supply quality management. The individual will work with cross functional departments including Production, Purchasing, Operations, PM, RD, CM and suppliers to address key commodity quality issues and drive for continuous quality improvement.

Essential Duties and Responsibilities:

Establish key commodity quality control methodologies and quality targets for Production.

  • Identify trend and opportunity for improvement by consistently monitoring commodity quality performance through production yield, SPC, IQC, FMEA and customer complaints.
  • Lead commodity quality hold, recall, sorting and rework activities once major commodity quality issue is identified.
  • Escalate commodity quality issues and drive the issue owner (PM, RD or suppliers) to provide root cause analysis, contamination action and CA/PA. Issue 8D report to the issue owners when necessary and monitor the effectiveness of CA/PA.
  • Work closely with System PM, Engineering, Purchasing and SQE teams for continuous yield and quality improvements.
  • Monitor the effectiveness of internal CPU, Memory, HDD and GPU verification processes. Work with the verification team for 2nd pass yield improvements.  Provide identified workmanship & misdiagnosis cases to Production for continuous improvement.
  • Identify potential issues on current disposition/recycling processes for tested NTF/internal return/field return material. Work with Warehouse, RMA, Purchasing and internal verification teams for process improvement and safeguard commodity quality.
  • Support Purchasing, Logistic, Warehouse and RMA teams for root cause analysis and improvement actions for commodity damage caused by packaging design, packing material, improper palletization or mishandling by forwarders.


• BS degree is required. Prefer in Engineering related majors.

• Minimum 2 years of working experience in computer commodity quality control regarding CPU, Memory, HDD, GPU, heatsink, cables, etc.

• Strong data analytical ability and quality sense to identify existing or potential commodity risk.

• Excellent communication, leadership and problem-solving skills.

• Working experience of FA, 8D, IQC, SQC is a plus.

• Good working knowledge in Microsoft Office - Word, Excel and Power Point

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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