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Sales Administrator

Date: Nov 18, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 11921

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a Sales Administrator who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Essential Duties and Responsibilities:

• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing

• Assist the sales team with data entry tasks as well as backup for other team members when needed

• Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and to expedite and pending repair orders

• Arrange sales meetings and prepare presentations

• Help process orders, expedite orders, assist on RMA's

• Assist product marketing information for email blasts or other marketing activities with the BV office

• Generate sales and forecasting reports on a monthly and quarterly basis


• High School Diploma required, AA degree preferred

• 1-2 years’ tech industry experience preferred

• Strong attention to detail

• Effective organizational skills

• Excellent communication, presentation, and negotiation skills

• Proven ability to effectively identify and resolve issues

• Bilingual in English and Mandarin is a plus

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Cloud, Data Center, Data Entry, Technology, Administrative