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Sales Support Administrator

Date: Apr 28, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 13646

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for an efficient Order Entry Specialist to assist Central Order Team in managing customer accounts and processing orders. The Order Entry Specialist position will also be a liaison across different functions, provide statistic report to management, and other duties. If you are a good team player, detail oriented, have the ability to multi-task and effectively prioritize and are looking for a great opportunity, Supermicro wants you on our team! 

Essential Duties and Responsibilities:

• Input customer and account data from Central PO System within time limits.
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Provide troubleshooting assistance for customer orders, account status and relevant problems.
• Keep the sales team informed of orders in process, back orders, hold orders, etc.
• Provide data and guides to help the sales team.
• Keep information confidential, comply with data integrity and security policies.
• Be back-up for team members.
• Performs other administrative/clerical office duties as assigned.


• College Degree or equivalent training or experience
• 1-2 years of experience preferred, fresh graduate welcome
• Experience in data entry, scheduling production and tracking orders
• Possesses strong professional communication skills including: phone, written, verbal, presentation  
• Possesses a high degree of confidence and positive attitude.
• Strong prioritizing and multi-tasking skills to work within tight deadlines
• Fast typing speed and accuracy, good attention to details
• Possesses excellent interpersonal skills, must be a good team-player

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Clerical, Cloud, Data Center, Data Entry, Administrative, Technology