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System Product Manager

Date: Aug 29, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 12862

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a Product Manager who can support OEM and major accounts server customization and OEM System product life cycle management.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Support Sales Team in technical fields of Server / OEM System business practices. 
  • Support to define customer requirements, develop and drive localized/customized server product; 
  • Define and release OEM product planning and design to product development teams. 
  • New Product Introduction (NPI) management of sample/pilot-run production. 
  • Drive the OEM products from conception to EOL; 
  • Solicit and collect new requirements needed for Supermicro server product; 
  • Leverage existing resources and coordinate them for customization on OEM products and meeting customer’s development schedule.
  • Lead cross-function teams for sustaining supports like RMA, Failure Analysis, ECO implementations,…etc.
  • Provide documentation and technical know-how to support OEM system production lines. 


  • Education: BS/MS EE, CE, CS, or other engineering fields.
  • Minimum 3+ years of server technology related experience
  • Experienced in configuring server systems or OEM business for electronic appliances.
  • Strong knowledge with computer architectures
  • Work Experience in other Contract Manufactures will be a plus.
  • Ability to work independently with customer but teamwork with colleagues.
  • Ability to communicate effectively with customers for technical and quality issues during development and production.
  • A positive presentation and a can-do attitude

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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