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Technical Writer

Date: Apr 14, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 13638

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

We are seeking an experienced Technical Writer to join our team of talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop products expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.

Essential Duties and Responsibilities:


Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Interacting with engineers and other tech writers to obtain technical data, schematics, drawings for manual production
  • Writing, revising, completing user manuals, quick reference guides, and user guides as assigned
  • Using graphics tools to create illustration drawings, product images, and technical graphics to be used in technical documentation
  • Providing assistance and support to a senior technical writer in maintaining user manuals for Intel motherboard and MB-related projects
  • Keeping records that document revisions of all manuals involved
  • Submitting daily and weekly status reports for review
  • Providing support to other technical writers, engineers, and sales when needed

Qualifications:

  • BA in English, Technical English, Technical Writing, Technical Communications required
  • Proficiency in desktop publishing packages, including Adobe InDesign, Illustrator, Photoshop and Microsoft Word, Excel required
  • Minimum 6 months of technical experience in computer and hardware-related fields required and at least 2 years of experience in writing technical documents and creating technical graphic illustration preferred
  • Strong attention to details, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
  • Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
  • Excellent organizational and communication skills, be able to follow verbal and written instructions

Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


Job Segment: Technical Writer, Embedded, Cloud, Data Center, Project Manager, Technology