(Sr.) Quality System Engineer

Job Req ID: 23978

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This position works directly with multiple teams to support the development and implementation of a proactive Quality Management System (QMS), Environmental Management System (EMS), and Information Security Management System (ISMS). This includes the creation, training, deployment, auditing, and maintenance of the global Supermicro Quality and Environmental Managements Systems. Modify, update, and maintain records and documentation pertaining to site certification under ISO 9001 / 13485 / 14001 / 27001. The Quality Systems Analyst will be responsible for the local site's QMS, EMS, ISMS and other related management systems.

Essential Duties and Responsibilities:

Job included but not limited to:

• Support the implementation, maintenance and improvement of the QMS, EMS, ISM, procedures and department specific processes.
• Plan, perform, assist in company-wide internal audit program, from planning, implementation, report generation, corrective action issuance, verification and closure.
• Support external audits by the Notified Body, other regulatory bodies and third-party auditors.
• Day to day management of the local ISO related activities and projects, including but not limited to the following;
  • Work closely with all departments in regards to ISO implementation, issues, maintenance and improvement activities;
  • Coordinate appropriate and effective corrective and preventive (CAPA) actions in response to pertinent observations and findings from the audit program, external regulatory agency inspections, customer complaints and other internal / external non-conformances;
  • Document Control activities through the automated documentation system including training of associates to read, review and approve documents; and maintaining a fully compliant system;
  • Detailed review of ISO controlled documents in order to ensure its adequacy;
  • Assists in the gathering, trending and reporting of performance indicators and reporting the status to management;
  • Serve as the process owner and subject matter expert for key elements of the QMS, EMS, ISM, including CAPA, Complaint Handling and Internal Audit.
  • Support the development of requirements, validation and implementation of automation projects to optimize the effectiveness of the QMS, EMS and ISM.  Execute and complete projects and other duties as assigned.

Qualifications:

• Bachelor's degree in related field required
• Minimum 3 years of relevant experience in quality system with experience in manufacturing and / or high-tech industry preferred
• Experience in developing and leading quality and environmental management system audits in the semiconductor / electronics manufacturing, pharmaceutical or medical device industries.
• Have working knowledge of ISO International Standards, such as ISO 9001, 13485, 14001, 27001, AS9100, TS16949, etc.
• Strong influence management skills; demonstrated ability to work constructively across all functions of the organization, including with customers and suppliers.
• Strong communication and presentations skills (articulate and persuasive).
• Strong computer and analytical skills, including: data analysis and reporting using, Microsoft Excel, Access, Word, PowerPoint, Outlook, etc.
• Strong knowledge of Risk Management (risk assessment tools such as FMEA, fault tree, etc.) and KPI (Key Process indicators).
• May require domestic and international travel (10 - 20%).

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.