Program Manager
Date: Jun 5, 2025
Location: Bade, Taiwan, TW
Company: Super Micro Computer
Job Req ID: 26797
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Essential Duties and Responsibilities:
Include the following essential duties and responsibilities (other duties may also be assigned):
• Work closely with sales and customers to provide support on any integrations they need to develop, i.e.: contribute to customer RFPs and partner SOWs
• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solution to customers.
• Leverage strong technical background to support customer requirements
• Have a “roll up the sleeves” attitude and work closely with engineers to help setup & demonstrate Gaudi2/3 product features and benefits at customer sites, webinars, and special events.
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high-level management as needed
• Provide product trainings to internal teams, sales teams and customers
• Provide customer support to both internal and external as needed
Qualifications:
•Bachelor or Master degree in computer science or other engineering degrees, or
•5+ years of experience working with Server system at large scale is preferred.
•Hands-on experience in project/product management or sales/ business development.
• Support product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life.
• Good understanding of server manufacturing, lifecycle management and FW revision control
• Experience in customer facing positions in data center industry.
• Strong presentation skills
• Exceptional communication is a must - proven ability to communicate effectively with customers to promote, answer questions, and receive and act on feedback is required.
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Cloud, Program Manager, Computer Science, Network, Manager, Technology, Management