Rack Solution Engineer

Job Req ID: 25151

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Essential Duties and Responsibilities:

• Lead sales, FAE, and product team to design and engineer cloud solution proposals to influence and win enterprise customer
• Lead engineering, service and technical support organizations to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments
• Design and define next-generation cloud solution architecture and work with product managers to manage product development cycles and customer delivery
• Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market
• Work closely with internal engineering team to ensure clients' expectations and requirements are incorporated in the new platform
• Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve clients' issues or concerns in a timely manner
• Write technical white papers related to prototypes as well as final resulting products
• Work w/ marketing to publish products and white paper on tech magazines, etc. and promote the final storage system.
• Must review SMCI systems and update cloud solution web content per quarter based on available market trends
• Co work with external different solutions VAR(SW, HW, Switch, Integration, service, etc.,)  for customer RFQ/RFP, and project management with external, and inner teams
• Design, develop cloud solutions with external solutions providers, VAR, and Supermicro inner teams​​​​​​​

Qualifications:

• Bachelor’s degree in Engineering equivalent experiences. CCIE, CCNP or LPIC-3 is highly preferable
• At least 5 years of experience in network/system design and deployment
• Strong knowledge in computer server HW, networking, cluster application software, cluster plate form, and benchmarks
• Experience in big cloud solutions project network architecture, and life cycle management
• Solid communication skills in both verbal and written
• Excellent relationship management, negotiation, and marketing skills
• Strong executive presence with a track record of winning mid to large clients/business​​​​​​​

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.