Service Logistic Coordinator

Job Req ID: 26426

Essential Duties and Responsibilities:

Export

• Submitting forecast for service parts demand
• Working with WH and buyer for parts availability/readiness
• Preparing/releasing parts stocking shipment to APAC depot
• Preparing related additional shipping document/declarations
• Deal with potential import issue
• Monitor and maintain inventory stock levels for service spare parts
• Reviewing/processing invoices and purchase requests for service spare parts
• Yearly cycle count for in-house inventory and also overseas depots inventory

Import

• Routine administrative work including data entry/maintenance
• Billing only RMA application
• Managing the defective parts return from customer to depot and from depot to SMC
• Receiving issue verification with RMA team
• Holds weekly team meeting for unclose RMA follow up

Other

• Document and improve processes for inventory control
• Work with 3PL partners to resolve logistics issues and discrepancies
• Assist Solution PM in the review of service contracts and propose proper service offering
• Participate in the preparation of schedules and analysis of service setup and support
• Assis the team in preparing the service reports and follow up with customer support issues

Qualifications:

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade or a related field.

Experience: 3 years(or more) of experience in supply chain coordination, logistics, or inventory management.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and negotiation skills.
• Problem-solving skills to handle logistics and inventory challenges effectively.
• Detail oriented
• Excellency in English

Plus: Familiar with supply chain software (e.g., SAP, WMS)