System Engineer

Job Req ID: 26429

Essential Duties and Responsibilities:

. Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements

. Escalate critical issues to high level management and vendors for solution as needed

. Provide product trainings to internal teams, sales teams and customers

. Provide 3rd level customer support to both internal and external as needed

Qualifications:

. Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with minimum of 2+ years hands-on experience in system/server architecture is desirable

. Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life

. Strong knowledge with computer architecture

. Exceptional communication and presentation skill is a must, able to communicate effectively with customers to promote, answer questions, and receive feedback