System Product Manager

Job Req ID: 24785

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Supermicro is seeking a Product Manager who can lead the development and integration of server/workstation system products for cloud and data center infrastructure. This is a key product management role focused on server/storage product solutions where communication among remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation. In addition to developing new top-of-the-line systems, product manager is expected to collaborate with marketing and sales departments to promote products and interact with customers directly to sell these products. As a product manager, you will use strong technical and communication skills towards product definition strategy for Supermicro's core product family including research into vertical-based customer solutions and creation of aggressive go-to market plan. Ultimately, Product Manager will become a core member of the server product management team and engage in technical, product development, marketing, and pre/post-sales support activities.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Develop product roadmap and lead the development and integration of server/workstation system products

• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers

• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends and business requirements

• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements

• Escalate critical issues to high level management and vendors for solution as needed

• Provide product trainings to internal teams, sales teams and customers

• Provide 3rd level customer support to both internal and external as needed

Qualifications:

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with minimum of 5 years hands-on experience in system/server architecture is desirable

• Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life

• Strong knowledge with computer architecture

• Exceptional communication and presentation skill is a must, able to communicate effectively with customers to promote, answer questions, and receive feedback