Sr. System Engineer

Job Req ID: 26993

Essential Duties and Responsibilities:

• Identify, develop, and nurture relationships with customers and technology partners to grow Supermicro’s data center and vertical market business.
• Develop positioning statements, marketing and sales training materials, and detailed product specifications.
• Deliver technical training to internal sales teams and external stakeholders.
• Work independently to research, resolve technical issues, and troubleshoot complex problems.
• Analyze customer requirements to ensure products meet specifications and expectations.
• Collaborate with cross-functional engineering teams to duplicate and debug technical issues, driving them to resolution.
• Assist Senior Solution Managers in developing proposals that meet customer needs.
• Manage technical aspects of RFPs/RFIs and support sales teams in crafting responses.
• Conduct competitive analysis and cultivate an ecosystem with industry partners.
• Plan and oversee project delivery, ensuring smooth transitions from pre-sales to post-sales phases.
• Provide third-level technical support for critical support situations, offering both pre-sales and post-sales assistance.
• Coordinate and manage resources for Proof of Concept (POC) testing and solution validation.
• Lead project implementations and ensure successful system delivery at client sites.

Qualifications:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (Master’s degree preferred).
• Minimum of 5+ years of experience as a technical product manager or similar role.
• Strong expertise in servers, data centers, virtualization, and software-defined storage; familiarity with AI, CUDA, and GPU technologies is a plus.
• Excellent problem-solving, analytical, and negotiation skills.
• Proven ability to work independently and lead cross-functional teams effectively.
• Exceptional organizational and planning skills with a focus on achieving objectives.
• Strong communication skills, both verbal and written.
• Hands-on experience with functional and compatibility testing across various operating systems (e.g., Linux: RedHat, Ubuntu; VMware; Windows).
• Demonstrated ability to manage complex projects, including POC testing and tender implementation.
• Knowledge in solution design (HW + SW integration) and technical consultancy is required.

Preferred Skills:

• Experience with project management tools and methodologies.
• Technical consultancy and POC expertise.
• Familiarity with delivering solutions and systems at client sites.