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Field Application Engineer

Date: Aug 1, 2019

Location: Jersey City, New Jersey, United States

Company: Super Micro Computer Inc

Job Req ID: 5495
About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:


• Gathering business and application requirements from the customer, including forward interaction and promotion of Supermicro products

• Design and implementation of customer solutions with products and platforms available, both on and off roadmap

• Leading training and education efforts on Supermicro and market technology, focused on customer needs and requirements

• Working with Sales, Engineering, Management, and Operation teams to initialize or support business at the customer and Supermicro

• Supervising, guidance of customer projects and delivery together with Sales and Operation teams. Attention to detail is a must for projects, which may include many moving parts in the equation

Qualifications:


• Bachelor's degree in a technical discipline and 5+ years of experience in the field, or an equivalent combination of professional experience and training

• Customer focused and analytical mindset with good verbal and written communication skills

• Ability to manage multiple projects and tasks simultaneously

• Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products

• Experience in business IT systems, datacenter builds, server and/or workstation technology

Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


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