Sr. Shipping Clerk (Import Customs Staff)

Date: Jul 13, 2024

Location: Johor, Johor, MY

Company: Super Micro Computer

Job Req ID: 24714

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Essential Duties and Responsibilities:

1.Manage customs process for material inbound with parcel couriers and SMC forwarders.
2.Check and clarify HS Code application to minimize the SST and duties cost and comply with customs regulation.
3.Track and pull-in inbound delivery schedule for urgent demand.
4.Collect the records of damaged inbound shipment to file claim and handle joint survey if needed.
5.Collaborate with RMA team to arrange the import of returned goods for repair.
6.Collaborate with ACCT team for timely SST/duties payment.
7.Control and manage the import of SIRIM regulated materials.
8.Follow up on manager’s instruction and work with receiving teammates for daily activities.
9.Manage and file import declaration documents.
10.Handle abnormal inbound customs issues.


1.Diploma is required. Bachelor’s degree or above is a plus for this position.
2.At least 5Y experience in inbound customs process in Malaysia. Understand INCO term 2020, import/export procedure & customs affairs. 
3..Strong knowledge of duty optimization programs, Customs Valuation, Rules of Origin and Harmonized Tariff Classification.
4.Good Chinese/Bahasa Melayu/English ability.
5.Basic computer skills (Outlook/Word/Excel/PowerPoint, etc.)
6.Basic understanding in warehouse operation, SAP/WMS experience is a plus.
7.Able to work under pressure and urgent situation.
8.Good interpersonal skill in working with relevant parties.
9.Ethics and Integrity.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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