FAE & Solutions Enablement Manager

Job Req ID: 22602

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The FAE & Solutions Enablement Manager will be part of a growing, dynamic, highly focused Solutions Enablement/Field Engineering team chartered with the task of developing new as well as expanding existing opportunities in the global IT market. Special focus is on identifying rack level solution needs for the enterprise and hyper-scale customers, be it the traditional workloads or the next generation AI generative use cases. An ideal candidate is one who has wide industry contacts and has the passion to “do the right thing” for the customer.  Once the business and technical requirements are translated into feasible solutions, the role will be required to partner very closely with cross-functional engineering teams, to deliver the solutions for a timely deployment.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities:
• Leverage past experience and  industry contacts to bring in new technical opportunities and POC engagements
• Manage the complex and dynamic relationship with large technology partners to deliver innovative total IT solutions to customers and make strong impacts on revenue growth
• Act as the business owner and leader to drive a large cross-company and cross-functional team to exceed customer’s  expectations and enable Supermicro’s green computing technology 
• Ability to multi-task and prioritize, solve problems with a sense of urgency 
• Strong technical background and experience working in IT and data center environment. Familiar with server and storage products 
• Support in pre-sales engagement by working with customers closely and providing creative solutions that meet requirements of demanding customers
• Manage solution integration projects from design to delivery, achieving the best customer satisfaction
• Improve revenue by collaborating with channel and technology partners to expand the ecosystem
• Improve revenue by working with sales, marketing closely and promoting new solutions effectively
• Provide solution training to internal organization stakeholders, partners, resellers and end customers
• Actively engage industry experts to evangelize Supermicro Rack and Building block solutions.

Qualifications:

• Bachelors' or Masters' degree in engineering or business discipline; computer science, computer engineering,  electrical engineering preferred
• 10+ years in an IT or semiconductor industry with experience in at least one of the following roles: product management, FAE, technology alliance, business development, technology / solution enablement, customer advocacy
• Experience in accelerator-based computing such as GPUs and FPGAs a strong plus 
• Excellent relationship management, negotiation, and marketing skills
• Strong executive presence with a track record of winning 
• Solid communication skills in both verbal and written, able to communicate with high level (preferably C-level executive) clients effectively
• Strong leadership – able to manage multi-functional team with high efficiency, able to resolve complex issues and deliver results under pressure and stringent deadline
• Lead in solution development, work with design, testing engineers to enable new enterprise and data center solutions
 

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.