Product Manager

Job Req ID: 25535

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Supermicro is looking for a System Product Engineer/Manager to enable European pre-sales and post-sales system solutions activities. Two primary focuses are supporting Sales / FAE standard product configuration solutions and managing customized OEM configuration life cycle. The System Product Manager will work closely with customers to win projects, collaborate with different departments such as Sales, FAE, Lab, RMA…etc. to provide a smooth operation. The position is located in our European office in ‘s-Hertogenbosch, The Netherlands.

Essential Duties and Responsibilities:

• Support Sales/FAE for Standard Server and promote HPC application Servers.
• Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle.
• Sales training and webinar for EMEA customers. 
• Provide solution and configure for customers’ RFP.
• Support marketing trade show and Innovate EMEA booth duties.
• Lead cross-function teams for post-sales supports such as RMA, failure analysis, ECO implementations, etc.
• Provide documentation and technical know-how to support Standard and OEM system production lines.
• Work with managers to define department future plans. 

Qualifications:

• Technical background and education: BS or MS in Engineering or Physical Science
• 7+ years of Computer Systems Technology or related experience 
• Available to trave for 1/2 weeks on business trip 3 - 5 times a year.
• Experienced in configuring server systems or OEM business for electronic appliances
• Strong sense of accountability and ownership to provide full project support
• Superior communication and teamwork skills
• Fluency in English required, additional languages (Dutch, German, French, Mandarin, etc.) preferred.
• Able to work flexible hours engaging European teams, and US team conference call

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.