Repair Technician

Job Req ID: 24306

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.
 

Job Summary:

Supermicro is looking for a Repair and Testing Technician to perform testing of defective products, identify needed repairs, and ensure quality control to commercial standards and customer needs. This position will be responsible for motherboard repair and test, add on card repair and test, backplane repair and test as well as ECO rework and BIOS upgrade. If you enjoy testing and troubleshooting, then this is the job for you.

Essential Duties and Responsibilities:

• Troubleshoot and repair Supermicro RMA products as necessary to meet commercial standards and customer’s satisfaction

• Test and calibration of Supermicro/OEM RMA products and final assemblies

• Follow drawings, written and verbal instructions to complete work assignments

• Determine job status (check shortage and close of work orders, etc.)

• Determine material status of jobs

• Reference all pertinent procedures, drawings, and specifications for the purposed changes

• Physically locate job materials within the assembly/test calibration area

• ECO upgrades

• Report any defective parts to RMA Repair Database

• Onsite customer support service as needed

Qualifications:

• Technical school certificate or college degree is preferred

• Minimum 1 year of experience as a test technician preferred

• Good operation software skills in Windows or Linux

• Must be a team player

• Capable of self-motivated hard work with a positive attitude

• Demonstrated skills and experience in electronic circuit analysis and troubleshooting

• Good soldering and de-soldering skills

• Excellent communication skills both verbal and written

• Ability to set priorities, multi-task, resolve problems and manage time

• Proficiency in written and spoken English, Dutch and/or Mandarin is a plus

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.