Sales Support Administrator

Job Req ID: 25652

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

We are seeking a highly technically skilled and business-oriented Senior Solution Manager (EDGE AI) with a proven track record in EDGE computing, AI, or embedded systems industries.

The ideal candidate will possess deep expertise in server architecture, including CPU and GPU technologies, and demonstrate the ability to understand and address the unique requirements of industries such as retail, manufacturing, and energy.

In this role, you will identify and recommend optimal hardware configurations tailored to specific use cases, ensuring solutions meet performance, environmental, power efficiency, and security requirements for a diverse range of edge devices.
 

Essential Duties and Responsibilities:

• Business Development & Presales: Proactively identify, propose, and qualify new EDGE AI and embedded system projects across diverse verticals.
• Technical Presales: Analyze customer requirements, deliver tailored hardware and solution recommendations, and contribute to RFx processes.
• Solution Design: Collaborate with sales, field application engineers (FAEs), and product teams to propose optimized hardware solutions, integrating server platforms with AI accelerators and embedded systems.
• Commercial Acumen: Partner with sales teams to drive success in new verticals.
• Market Events Participation: Represent the company at industry events, including trade shows and exhibitions, by engaging with prospects, supporting booth activities, and generating new leads.
• Training & Enablement: Deliver training sessions to internal teams and external stakeholders to enhance solution adoption and understanding.
• Product: Influence product definition and roadmap development to align with customer needs and emerging market trends.
• Cross-functional Collaboration: Coordinate across internal teams and external partners to ensure seamless execution and delivery of solutions.
• Strategic Relationship Management: Build and sustain relationships with clients, including C-level executives, to foster strategic partnerships and long-term success.
• Market & Industry Insights: Track and analyze trends in EDGE AI, embedded systems, and key verticals (e.g., retail, healthcare, manufacturing, smart cities) to inform strategy and offerings.
• Partnership Development: Establish and nurture relationships with software vendors, ecosystem partners, and industry stakeholders to expand opportunities and strengthen the value proposition.

Qualifications:

• Educational Background: Bachelor’s degree (or above) in Computer Engineering, Embedded Systems, or a related field. Equivalent experience will also be considered.
• Industry Experience: 8+ years of experience in IT, EDGE AI, embedded systems, or adjacent domains.
• Experience with a server or embedded manufacturer is preferred.
• Technical Expertise: Strong knowledge of server architecture, including chassis, Motherboard, x86 systems, CPUs, and GPUs.
• Familiarity with embedded – EDGE systems and their applications in industrial and commercial settings.
• Customer facing technical presales experience
• Solutioning Skills: Proven ability to recommend and deliver tailored hardware solutions that address specific customer challenges.
• Business Development Acumen: Strong track record in identifying opportunities, building partnerships, and closing deals in technical solution sales.
• Interpersonal Skills: Exceptional communication and relationship-building skills. Ability to collaborate within cross-functional teams and engage effectively with C-level executives.
• Language Skills: Fluent in French; additional languages are an advantage.
• Willingness to travel within Europe/Global as required.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.