Sales Support Specialist

Job Req ID: 25652

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro Computer is looking for a Sales Support  Specialist who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Essential Duties and Responsibilities:

• Order processing.
• Information gathering.
• BO Processing.
• Internal communication with several departments such as Purchasing, WH, Prod., PGM., etc. 
• Able to create backorder reports with good customer service skills. 
• Able to work with XLS, Office, SAP, CRM, and all needed SMC Tools.

Qualifications:

• High School Diploma required, AA degree preferred
• 1-2 years’ tech industry experience preferred
• Strong attention to detail
• Effective organizational skills
• Excellent communication, presentation, and negotiation skills
• Proven ability to effectively identify and resolve issues
 

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.