Sr. Quality System Analyst

Job Req ID: 29569

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

This position works directly with multiple teams to support the development and implementation of a proactive Quality Management System (QMS), Environmental Management System (EMS), and Information Security Management System (ISMS). This includes the creation, training, deployment, auditing, and maintenance of the global Supermicro Quality and Environmental Managements Systems. Modify, update, and maintain records and documentation pertaining to site certification under ISO 9001 / 13485 / 14001 / 27001. The Quality Systems Analyst will be responsible for the local site's QMS, EMS, ISMS and other related management systems.

Essential Duties and Responsibilities:

• Implement, maintain, and continuously improve the Integrated Management System (IMS), including Quality, Environmental, and other applicable management systems.
• Plan, conduct, report, and follow up on internal audits, including issuance, verification, and closure of corrective actions.
• Develop, review, and maintain Quality Procedures (QPs), Work Instruction Procedures (WIPs), Standard Operating Procedures (SOPs), and other IMS documentation.
• Review and approve document change requests related to the IMS.
• Monitor and analyze departmental Key Performance Indicators (KPIs) and drive corrective and preventive actions where necessary.
• Lead and support continual improvement initiatives to enhance IMS effectiveness and operational efficiency.
• Collaborate with cross-functional teams to resolve quality, environmental, and compliance issues.
• Provide training and guidance to employees on IMS requirements, procedures, and best practices.
• Support internal, customer, certification, regulatory, and third-party audits.
• Serve as the subject matter expert for IMS-related inquiries and provide guidance across the organization.
• Maintain current knowledge of applicable ISO standards, regulatory requirements, and industry best practices.
• Identify, communicate, and escalate compliance risks to management.
• Plan and coordinate external audits by certification bodies, notified bodies, customers, and regulatory agencies.
• Execute special projects and perform other duties as assigned.

Qualifications:

• Bachelor's degree in Engineering, Quality Management, Environmental Science, or a related field required; Master's degree preferred.
• Minimum of 5 years of relevant experience with a Bachelor's degree, or 3 years with a Master's degree, in Quality, Environmental, or other Management Systems within a manufacturing and/or high-tech environment.
• Experience developing, implementing, and leading Quality and Environmental Management System audits in the semiconductor, electronics manufacturing, pharmaceutical, medical device, or related industries.
• Strong working knowledge of international management system standards, including ISO 9001, ISO 13485, ISO 14001, ISO 27001, AS9100, and IATF 16949 (formerly ISO/TS 16949).
• Certified Internal Auditor certification for one or more ISO standards is preferred.
• Demonstrated ability to influence and collaborate effectively with cross-functional teams, customers, suppliers, and all levels of management.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook, with experience in data analysis and reporting.
• Knowledge of risk management methodologies (e.g., FMEA, Fault Tree Analysis) and performance measurement using Key Performance Indicators (KPIs).
• Ability to work independently while managing multiple projects and meeting deadlines.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.