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eCommerce Product Specialist

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Date: Oct 24, 2025

Location: Netherlands - ’s-Hertogenbosch

Company: Super Micro Computer

Job Req ID: 27831

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

 

Job Summary:

Supermicro B.V. is looking for a dynamic eCommerce Product Specialist to assist sales and operations. You will proactively handle lead follow-up, order coordination, product recommendations and marketing support to ensure a smooth process, great customer service and business growth. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team! 

Essential Duties and Responsibilities:

  • Proactively follow up with leads and customers to close sales. Provide excellent customer service and answer inquiries from email, phone, and chat.
  • Manage end-to-end order processing, ensuring accuracy and timely delivery.
  • Coordinate with internal teams (logistics, purchasing, production, product mangers etc.) to resolve issues.
  • Propose suitable product & configurations according to customer’s requirements.
  • Assist with post-sale support, returns, and service coordination.
  • Help prepare technical content and support marketing activities.

Qualifications:

  • Fluent in English and at least one European language (German, French, Dutch, Italian, or Spanish).
  • 3–5 years in sales support, customer service, FAE or order coordination.
  • Strong communication, detail-oriented, and able to multitask.
  • Experience with IT/server product configurations, BOM/SKU handling, or technical quoting is a strong plus.
  • Proficient in CRM tools; familiarity with creating promotional content and basic knowledge of HTML is a plus.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


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