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Field Application Engineer

Date: Nov 18, 2022

Location: Paris

Company: Super Micro Computer

Job Req ID: 14738

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Field Application Engineer (FAE)  is responsible for technical sales activities in new and existing opportunities. Individual contributor will work closely with Sales and Extended Teams to ensure overall technical design proposal meets customer requirements. FAE will have in-depth, hands-on experience with Supermicro Server/Storage and Switching Products and Solutions, Competitors Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAE is a critical part of Pre and Post Sales cycle and must be capable of displaying in-depth technical knowledge of Supermicro, competitive products and solutions as well as technologies and market drivers. This position will be worked remotely in France.

Essential Duties and Responsibilities:

  • Work closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions.

  • Provide technical leadership in Pre-Sales and oversight in implementation of such solutions.

  • Ability to work as a highly technical problem solver who understands system architecture, hardware and software interaction.

  • Manage and lead product hardware and software engineers during product development.

  • Manage and lead teams during investigation and resolution of problems in the field.

  • Have a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues.

  • Develop and review systems solutions, technical bid responses and presentations.

  • For OEM projects be able to convert them to Design Wins and transform them into revenue opportunities.

  • Work cross-department to ensure customer satisfaction and timely resolution of issues.

  • Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs.

  • Ability to present the corporate brand, product messaging and solutions to customers.

  • Visit on-site facilities and operations to enable solution integration and issue resolution.


  • Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred.

  • Minimum 2  year related experience with Data Center or IT Infrastructure experience or solutions desired

  •  Strong background and experience with x86-based server architecture.

  • Solid hardware system design and diagnostics skills.

  • Experience with Firmware, Linux, Windows and virtualization platforms required.

  • Good working knowledge of various software technologies- vmware ESXi, vSAN/MSFT azure stack/Open source compute storage and networking including containers.

  • Experience in vertical markets segments such as Finance, Banking, Manufacturing, Retail, Healthcare, Education, Govt. and others.

  • Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines.

  • A self starter with abilities to handle and prioritize multiple tasks.

  • Some travel required.

  • Aptitude to work remotely and at customer site.









EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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