Director, Product Management

Date: Nov 16, 2023

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 22154

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a seasoned Product Manager to work in the Technology Enablement team, to lead efforts to further the company’s focus on large scale AI and ML solutions from conception to launch. The product manager will be based in our headquarters in San Jose, CA and provide ongoing management and improvement of the AI/ML product portfolio. This is a key product management role where communication amongst remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation. In addition to developing new top-of-the-line AI/GPU systems solutions with the latest hardware offerings, the product manager is expected to collaborate with marketing and sales departments to promote products and interact with customers directly to sell these products. You will use strong technical and communication skills towards product vision, roadmap & business strategy for Supermicro's core product family including research into vertical-based customer solutions and creation of aggressive go-to market plan. Ultimately, as a product manager, you will become a core member of the Technology Enablement team, working closely with the Server Product Management team and engage in technical, product development, marketing, and pre/post-sales support activities.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
• Spearhead projects and inspire cross-functional team members to collaborate and coordinate lab resources to develop solutions
• Work closely with sales and customers to provide support on any integrations they need to develop, i.e.: contribute to customer RFPs and partner SOWs
• Develop product roadmap and lead the development and integration of server solutions, aligning closely with close industry partners
• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers
• Collaborate in developing positioning material - use cases, technical value, and competitive differentiation
• Leverage strong technical background to create technical product requirements for AI/ML solutions, including servers and supporting data center infrastructure based on customer requirements, industry trends and business requirements
• Have a “roll up the sleeves” attitude and work closely with engineers to help setup & demonstrate key product features and benefits at customer sites, webinars, and special events
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high-level management and vendors for solution as needed
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed


• Bachelor or Master's degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent
• 15+ years of Experience working with AI/ML systems at large scale preferred
• Hands-on experience in developing server systems, cloud solutions, and AI/HPC infrastructure is preferred
• Support product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
• Good understanding of server manufacturing, lifecycle management and FW revision control
• Experience in customer facing positions in data center industry
• Strong presentation skills to both technical and executive audiences
• Exceptional communication is a must - proven ability to communicate effectively with customers to promote, answer questions, and receive and act on feedback is required

Salary Range

$193,555 - $250,986 

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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