Product Engineer

Date: Apr 2, 2024

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 24206

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Product Engineer position provides an extraordinary opportunity to support our Product Management team and grow one’s career in the Data Center domain. You will support, set up test and validate our flagship system management software products on DC Servers, GPU Servers, Switches, Storage, PDU’s and CDU’s. This role will also configure, deploy, troubleshoot, validate infrastructure performance, platform availability and application solutions. This position offers immense opportunities for future career growth and will be in San Jose, CA.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
• Set up server, networking, storage HW/FW in the Lab for management software validation and Proof of Concept Deployments
• Able to troubleshoot technical issues pertaining to DC Infrastructure Management
• Demonstrate willingness to learn and passion to promote Supermicro’s System Management Products such as BMC, SSM, SUM, SCC etc.
• Conduct functional and compatibility testing on various operating systems such as Linux, Unix, and Windows
• Debug hardware/software problem caused by hardware or firmware or Operating System
• Assist demo preparation, functional validation, and documentation
• Establish pre-pilot-run environment and use it to review the product before pilot run
• Assist automation with Basic Shell Scripting / Python / Ansible
• Handle Software License Key Management responsibilities pertaining to the team


• BS in Electrical Engineering / Computer Science or equivalent preferred.
• 2+ years of experience as a Lab Administrator with Linux administration skills and proven troubleshooting and optimization skills preferred
• Excellent automation/scripting skills: Bash, Python
• Strong experience with Linux/Unix test environments
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP.
• Familiarity with system performance analysis and debugging tools
• Experience setting up lab environments for proof of concept, customer demo environments; perform server, networking, and storage configuration
• Working independently under aggressive timelines


Preferred Qualifications:
• Networking Certification such as CCNA
• Working Knowledge of Ansible
• Familiarity with either one or more of Cisco Intersight / Dell OME / HP OneView
• Knowledge of Nvidia GPU / Intel / AMD Processor Families
• Knowledge of REST API interfaces
• Knowledge of Kubernetes / OpenShift / OpenStack

Salary Range

$82,000 - $133,000 

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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