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Product Manager

Date: Aug 21, 2019

Location: San Jose, California, United States

Company: Super Micro Computer Inc

Job Req ID: 5440
About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is seeking a System Product Manager to enable European pre-sales and post-sales system solutions activities.  Two primary focus are supporting Sales/FAE standard product configuration solutions and managing customized OEM configuration life cycle.  He/She will work closely with customers to understand their needs and requirements, collaborate with different departments such as Product Management, Sales, Lab and RMA to provide a smooth operation.

Essential Duties and Responsibilities:
  • Support Sales/FAE for Standard Server and OEM system business practices.  Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle.
  • Define and release OEM configuration and design, drive the OEM products from conceptual to EOL stage.
  • Utilize strong project management and technical leadership to drive server products development and solution optimization for EMEA sales.
  • Lead cross-function teams for post-sales supports such as RMA, failure analysis, ECO implementations, etc.
  • Provide documentation and technical know-how to support Standard and OEM system production lines.
  • Up to 15% of business travel.
  • BS or MS in Engineering or Physical Science
  • 4+ years of Computer Systems technology or related experience
  • Experienced in configuring server systems or OEM business for electronic appliances.
  • Strong sense of accountability and ownership to provide full project support
  • Strong communication and teamwork skills
  • Additional languages (Dutch, German, French, Mandarin, etc.) preferred.
  • Able to work flexible hours engaging European teams
Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Engineer, Manager, Cloud, Data Center, Project Manager, Engineering, Management, Technology

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