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Production Quality Manager

Date: Aug 3, 2019

Location: San Jose, California, United States

Company: Super Micro Computer Inc

Job Req ID: 5346

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

We are looking for an experienced Production Quality Manager to ensure that our products and services meet all necessary requirements before they reach our customers. The Production Quality Manager, will oversee the inspection of the final product to make sure it has been built with compliance to standards and meets customer expectations. A great Production Quality manager is thorough and observant with an eye for detail. They must fully understand the requirements for the products and have a sense of responsibility towards our potential and existing customers as well as the competition. The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Essential Duties and Responsibilities:


• Develop objective of quality standards for the manufacturing process

• Define and establish quality plan and procedures

• Serve as the quality leader to ensure standards are achieved

• Create quality standards for new products or OEM customer

• Support failure analysis and investigate customer's quality concerns

• Maintain and improve ISO implementation and other OEM customer's requirement

• Know how to maintain product quality with high demand of expedite shipment

• Define, develop, and continuously improve quality standards for component and mechanical parts used in Company products

• Maintain as contact window for the department to work with support team in addressing customer field returns and drive root cause and failure analysis, down to component levels

• Be the champion in promoting Supermicro Quality Systems and continuously raise our standards

• Support other quality job functions as required

• Serve as lead lecture in all employee training on Production Systems and Quality Systems subject matters

• Job assignments require travels to customers, CM or supplier, and global sites

Qualifications:


• BSEE, BSIE, and BSME or equivalent advanced degree preferred 

• 10 years and above quality manager experience preferred 

• Writing skill and presentation skill, both desired qualifications

• Proficient MS Office application and user experience, with advanced computer productivity tool for data analysis, Pareto, and trend

• Strong Analytical, Communication and problem solving skills

• Self-motivator and can be effective independently in driving results

• Product knowledge in Computer and Process knowledge in EMS/CM industry a must

• May involve handling of server products in excess of 50 lbs often on the production lines

Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms

• Lift, carry, push and pull in excess of 25 pounds

• Occasionally required to stoop, kneel, climb and balance

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Office, lab or warehouse environment setting shared with other staff members.

• Wet humid conditions, extreme heat or cold (weather), outdoor weather conditions.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


Job Segment: Industrial, Warehouse, Manager, Electrical Engineering, Cloud, Manufacturing, Management, Engineering, Technology

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