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Program Manager (Operations)

Date: Oct 14, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 14962

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We currently seek a dynamic Program Manager to provide leadership, oversight to drive, coordinate, and monitor engineering programs including scheduling, planning, product and project cost analysis, early access, and first customer shipment. This role will be heavily involved in leading the cross-functional teams from sales, productions, and purchasing. You must have an exceptional project management and communication skills in order to succeed in this role.

Essential Duties and Responsibilities:

• Lead a cross-functional team from Sales, Production, product management, and Purchasing Departments to deliver outstanding products to the market

• Create a master schedule that captures and inter-connects the key functional deliverables as defined by the product development lifecycle and ensure the team delivers. Drive and lead development milestone checkpoints

• Drive, coordinate, and monitor engineering programs including scheduling, planning, product and project cost analysis, early access, and first customer shipment

• Drive cross-functional issue resolution ensuring issues are identified, owned, and resolved. Ensure issues are escalated to the appropriate functional leaders

• Identify and implement product development process improvement initiatives

• Ensure the success of OEM accounts/Standard products

• Responsible for program development, communications, training, financial analysis and budgeting

• Coordinate production to rearrange overall resources according to changing needs based on stock levels, delivery times, and performance evaluation

• Plan, coordinate, and monitor Global OEM Materials between USA, Netherlands, and Taiwan to fulfill the customer orders

• Monitor the quality, cost and efficiency of the movement and storage of goods

• Develop strong business model and process by gaining new contracts, analyze Supply Chain Management problems and produce new solutions


• Bachelor’s degree with Master’s degree is preferred in Electrical Engineering, Industrial Engineering, Computer Science, or other related fields

• 5 years of experience in the computer system applications, including 3 years of managerial experience and international procurement preferred

• The ability to work efficiently with cross-functional teams and multiple internal work groups

• The ability to coordinate with Sales, Operations, Purchasing, and Logistics to optimize business models and cost structure; need to have computer or server hardware development experiences and knowledge

• Exceptional project management skills

• Excellent verbal and written communication and organizational skills

• Proven track record of managing projects and delivering on time

• Demonstrated ability to take initiative, develop and implement new processes

• Experience interfacing with product management, technical support

• Ability to listen and simplify complex topics for non-technical audiences and prepare summaries for executives and stakeholders

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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