Program Manager

Job Req ID: 26004

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are seeking a highly organized and detail-oriented Program Manager to oversee our onsite installation operations. The successful candidate will be responsible for coordinating installation requests, managing field engineer assignments, and overseeing travel logistics and expenses. 

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
 

Onsite Installation Service (OSINTS) Coordination: 
• Manage and prioritize all OSINTS requests
• Ensure timely response and execution of installation projects
• Liaise between clients, field engineers, and internal teams to facilitate smooth operations

Field Engineer Management: 
• Allocate and assign Field Engineers to projects based on skills, availability, and project requirements
• Optimize resource utilization to ensure efficient project completion
• Monitor Field Engineer performance and provide feedback for improvement

Travel Planning and Expense Management: 
• Plan and review all travel arrangements for Field Engineers
• Ensure compliance with company travel policies and budget constraints
• Review and approve travel expenses, identifying areas for cost optimization

Project Planning and Execution: 
• Develop and maintain project schedules and timelines
• Monitor project progress and ensure on-time completion
• Identify and mitigate potential risks or issues that may impact project delivery

Reporting and Analytics: 
• Generate regular reports on project status, resource utilization, and key performance indicators
• Analyze data to identify trends and areas for improvement in the installation process

Stakeholder Management: 
• Maintain clear communication with clients, team members, and management
• Provide regular updates on project status and address any concerns or questions

Qualifications:

• Bachelor's degree in Business Administration, Engineering, or related field
• 3+ years of experience in project or program management, preferably in a technical field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in project management software and tools
• Experience with resource allocation and budget management
• Ability to work under pressure and manage multiple projects simultaneously
• PMP certification is a plus

Salary Range

$82,000 - $118,000 

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.