RMA Shipping/Receiving Clerk

Date: May 16, 2024

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 24112

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The RMA Shipping Clerk that can work closely with customer service and shipping team collaboratively to meet customers' demand on a daily basis is who we are looking for. This position will need to follow work instructions in order to carry out the assignments correctly to meet tight schedules. If you are looking for a great opportunity, Supermicro wants you to join our team!

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Receive incoming RMA packages login and open RMA packages to perform physical and visual inspection

• Review and ensure product information matches with RMA receiving documentation

• Communicate with customer service team on any receiving issues and/or discrepancies

• Follow up on pending RMA cases for completion, prioritize the tasks based on its urgency

• Handle shipping process for RMA packages with FedEx, UPS, trucking

• Organize and maintain cleanliness at receiving dock and warehouse

• Handle the internal product transfer shipments between each logistics

• Maintain organize daily reports and documents


• Minimum of 1 year of warehouse/inventory experience preferred

• Excellent interpersonal communications and organization skills, ability to multi-task while making effective decisions

• Attention to details and strong organizational skill

• Independent person and have ability to complete tasks with minimal supervision

• Must be a team player

• Proficient with MS office is required

Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.

Salary Range

$17.89/hr - $27.44/hr 

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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