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Solutions Manager

Date: Jun 21, 2022

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 15797

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

We have an exciting position for a Solutions Manager to join our server team. Solutions Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solutions Manager will operate from a high level, broad-scale collaborative to create leveraged outcome based successes with vested customers. The Solution Manager will serve as the field subject matter expert on supermicro products and how products can positively impact our organizations revenue and customer retention.

Essential Duties and Responsibilities:


Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Develop product roadmap and lead the development and integration of server/workstation system products
  • Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solutions to customers
  • Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends and business requirements
  • Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
  • Escalate critical issues to high level management and vendors for solution as needed
  • Provide product trainings to internal teams, sales teams and customers
  • Provide 3rd level customer support to both internal and external as needed

Qualifications:

  • BSEE with minimum 8 years of working in IT industry (Onprem/Cloud/Hybrid environments) in a variety of managerial, technical and consulting roles preferred
  • Collaborative leader working closely with customers, senior management and cross-functional teams throughout development and sales cycles
  • Experience building high performance, sclable, high throughput applications with service-oriented architecture
  • Experience building Big Data Applications using Spark/Scala, Apache Hive
  • Experience with AWS technologies like S3, EMR, AWS Glue, Cloud Formation, etc.
  • Experience with Hyperconverged infrastructure (HCI)
  • Experience with virtualization and containerization (e.g., VMware, Virtual Box)
  • Experience with monitoring systems
  • Experience with automation software (e.g., Puppet, cfengine, Chef)
  • Experience in the server/cloud industry for the developing a standard operating process for ISVs (like Canonical/SUSE/RHEL/VMWare/Nutanix) to address performance/configuration/deployment on Server HW

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


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