Sr. Solution Manager
Date: Oct 25, 2024
Location: San Jose, California, United States
Company: Super Micro Computer
Job Req ID: 25376
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
We have an exciting position for a Sr. Solutions Manager to join our server team. Solutions Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solutions Manager will operate from a high level, broad-scale collaborative to create leveraged outcome-based successes with vested customers. The Solution Manager will serve as the field subject matter expert on Supermicro products and how products, especially single socket servers, can positively impact our organizations revenue and customer retention.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Demonstrate Supermicro single socket rackmount server solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
• Provide engaging solution training to internal organizations, partners, resellers, and end customers. Proficient with Microsoft PowerPoint. And can make PowerPoint slides aesthetically pleasing
• Provide 3rd level customer support to both internal and external as needed
• Serve as technical advisor – lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
• Identify latest market trends and provide insights to the product development team. Create market requirement document and conduct market survey
• Work with marketing to create promotional materials. Finding new ways to approach more potential audiences
Qualifications:
• BS in EE / CS with 8+ years relevant work experience server industry is preferable
• Strong understanding of server market trends and Supermicro customer needs
• Demonstrates strong organization and planning skills
• Demonstrates understanding of how to successfully work in cross-functional organizations and impact schedules
• Strong initiative and ability to work in a self-directed environment
• Creative thinker, to develop new strategies and solutions
• Strong organizational and problem-solving skills
• Comfortable in front of a group of audience
• Solid communication skills, both verbal and written
Salary Range
$156,000 - $181,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Job Segment:
Cloud, Manager, Data Center, Technology, Management, Customer Service