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System Repair & Test Technician

Date: May 2, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 12818

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We have an immediate need for a System Repair and Test Technician with solid knowledge of PC and system, server operation and troubleshooting. In this role, you will have opportunity to complete the final testing of all Supermicro and OEM RMA products as well as ECO and BIOS upgrade. We are looking for passionate, dedicated technicians who love what they do and can provide excellent testing support.

Essential Duties and Responsibilities:

• Troubleshoot and repair Supermicro RMA products as necessary to meet commercial standards and customer's satisfaction

• Test and calibration of Supermicro/OEM RMA products and final assemblies

• Follow drawings, written and verbal instructions to complete work assignments

• Determine job status (check shortage and close of work orders, etc.)

• Determine material status of jobs

• Reference all pertinent procedures, drawings, and specifications for the purposed changes

• Physically locate job materials within the assembly/test calibration area

• ECO upgrades

• Report any defective parts to RMA Repair Database

• Onsite customer support service as needed


• Technical school certificate or college degree is preferred

• Minimum 1 year of experience as a test technician preferred

• Good operation software skills in Windows or Linux

• Must be a team player

• Capable of self-motivated hard work with a positive attitude

• Demonstrated skills and experience in electronic circuit analysis and troubleshooting

• Good soldering and de-soldering skills

• Excellent communication skills both verbal and written

• Ability to set priorities, multi-task, resolve problems and manage time

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms

• Lift, carry, push and pull in excess of 25 pounds

• Occasionally required to stoop, kneel, climb and balance

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Office, lab or warehouse environment setting shared with other staff members.

• Wet humid conditions, extreme heat or cold (weather), outdoor weather conditions.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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