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Technical Writer

Date: Aug 14, 2019

Location: San Jose, California, United States

Company: Super Micro Computer Inc

Job Req ID: 5594
About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

We are seeking an experienced Technical Writer to join our team of talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop products expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.

Essential Duties and Responsibilities:


Includes the following essential duties and responsibilities (other duties may also be assigned):

• Produce clear, concise, and complete technical contents to help users understand, operate and maintain computer hardware, software and related systems

• Coordinate with other writers to ensure consistency across all technical documentation

• Edit CAD files and maintain document revision records

• Gather information from design and test plan documents to ensure the final written draft covers all technical aspects

• Manage the review process for revised and new content, collaborate with other team members on projects to ensure consistency

• Fulfill other duties involved in technical documentation as required

Qualifications:


• Bachelor’s degree in English or Technical Writing with minimum of 2 years of technical writing experience, preferably in hardware environment

• Excellent writing, editing and proofreading skills in English language, able to work effectively in a team environment

• Working knowledge of server systems and the components

• Proficient in InDesign, MS Office, Illustrator and Acrobat

• Experience with FrameMaker desirable

• Ability to work on multiple projects concurrently and prioritize the work while meeting tight deadlines

Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.


Job Segment: Technical Writer, CAD, Drafting, Embedded, Cloud, Technology, Engineering

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