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Technology Enablement Manager

Date: Apr 18, 2021

Location: San Jose, California, United States

Company: Super Micro Computer

Job Req ID: 11656

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:


The Technology Enablement Manager will be part of a growing, dynamic, highly focused AI Technology Enablement team responsible for developing new, and expanding existing opportunities in the global IT market with a focus on AI/Machine Learning, Deep Learning and the suites of advanced solutions supporting these subject domains. The ideal candidate will be required to work with customers from ground to executive level, develop and close business, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus are two key factors for this position, as well as business continuity and support. The candidate must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:

• Gathering application, solution, and business requirements from the customer, including forward interaction and promotion of Supermicro products
• Design and implementation of customer solutions with products and platforms available, both on and off roadmap and with external ecosystem partners
• Leading training and education efforts on Supermicro and market technology, focused on customer needs and requirements
• Collaborate with Sales, Engineering, Management, and Operation teams to initialize or support business at the customer and Supermicro
• Supervising, guidance of customer projects and delivery together with Sales and Operation teams. 
• Attention to detail is a must for projects, which may include many moving parts in the equation both in closing complex business transactions as well as guiding the delivery of Supermicro solutions.


• Bachelor's or Master’s degree in a technical discipline, or equivalent through experience
• Minimum 5 years of experience in technology or business enabling function in the technology industry, preferrably in datacenter or hardware environment
• Good understanding of AI technologies, applications and infrastructure requirements with cloud service providers, enterprise data centers and/or National Labs
• Customer focused and analytical mindset with good verbal and written communication skills for both laymen and technical correspondence
• Strong project management skill – ability to manage multiple projects and prioritize tasks simultaneously
• Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time.

• Able to input data into a computer and work with a computer screen for long periods of time.

• Occasional bending and standing.

• Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms.

• Lift, carry, push and pull up to 15 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Primarily works indoors in an office setting with controlled climate conditions

• May be susceptible to outdoor weather conditions (i.e., cold, heat, rain, and/or wind)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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