Field Application Engineer

Job Req ID: 22702

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities:
• Leverage past experience and  industry contacts to bring in new technical opportunities and POC engagements
• Manage the complex and dynamic relationship with large technology partners to deliver innovative total IT solutions to customers and make strong impacts on revenue growth
• Act as the business owner and leader to drive a large cross-company and cross-functional team to exceed customer’s  expectations and enable Supermicro’s green computing technology 
• Ability to multi-task and prioritize, solve problems with a sense of urgency 
• Strong technical background and experience working in IT and data center environment. Familiar with server and storage products 
• Supreme leadership and communications skills 
• Some travel required

Qualifications:

• Bachelors' or Masters' degree in engineering or business discipline; computer science, computer engineering,  electrical engineering preferred
• 10+ years in an IT or semiconductor industry with experience in at least one of the following roles: product management, FAE, technology alliance, business development, technology / solution enablement, customer advocacy
• Experience in accelerator-based computing such as GPUs and FPGAs a strong plus 
• Excellent relationship management, negotiation, and marketing skills
• Strong executive presence with a track record of winning 
• Solid communication skills in both verbal and written, able to communicate with high level (preferably C-level executive) clients effectively
• Strong leadership – able to manage multi-functional team with high efficiency, able to resolve complex issues and deliver results under pressure and stringent deadline
• Lead in solution development, work with design, testing engineers to enable new enterprise and data center solutions
• Support in pre-sales engagement by working with customers closely and providing creative solutions that meet requirements of demanding customers

Salary Range

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.