Sr.Sales Manager

Job Req ID: 24017

Essential Duties and Responsibilities:

Customer Engagement (50%)

• Proactively cultivates relationships with customers and uses Supermicro sales strategies with executive, business, and technical decision makers at high levels of the customer's organization to establish alignment and secure deal wins. Works with the customer partners to foster trust, brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization. 
• Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities. Identifies opportunities to drive new business and technology solutions based on customer's strategies, value propositions. 

Account Management (50%)

• Develops and oversees the execution of account plans for multiple accounts to ensure SMCI revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal experts/PMs/leaderships. Ensures achievement of revenue targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities.
• Thinks strategically about customer planning, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of customers/accounts to secure the deal opportunities
• Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating competitive risks, and ensuring strategy alignment with business priorities.
• Expands network of key internal (e.g., PMs, FAEs, etc.) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions.

Qualifications:

Required/Minimum Qualifications:
15+ years experience of direct sales and account management for various vertical industry customers (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education), driving digital transformation and infra sales, or other relevant work experience (e.g., consulting, technology)

Additional/Preferred Qualifications:

• Having extensive executive and C-level relationships and being able to directly work with key contacts of the strategic customers
• Having industry domain knowledge and direct experiences upon key areas of various industry verticals 
• Experiences in global major server OEMs are a strong advantage.