Account Manager

Job Req ID: 25550

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Supermicro Computer is looking for an Account Manager who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas.

Essential Duties and Responsibilities:

Develop Superior Customer Service Relationship with prospects

• Support the inside sales job
• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing
• Assist the sales team with data entry tasks as well as backup for other team members when needed
• Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and to expedite and pending repair orders
• Arrange sales meetings and prepare presentations
• Help process orders, expedite orders, assist on RMA's
• Help to follow up with PM for IBOM and follow up with Cost team.
• Assist product marketing information for email blasts or other marketing activities with the Japan office

Qualifications:

• Bachelor of Commerce/Computer Science Degree or above
• A minimum 3 years working experience in IT industries
• Ability to thrive both independently and in a team environment
• Preferred Strong attention to detail
• Effective organizational skills
• Proven ability to effectively identify and resolve issues
• Extremely proactive, highly organized, with proven ability to manage multiple tasks
• Excellent communication, presentation, and negotiation skills
• Fluent in Speaking and Writing English and Japanese

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.