Sr. Product Manager

Job Req ID: 23729

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide complete server solutions to customers

• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements

• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements

• Escalate critical issues to high-level management and vendors for solutions as needed

• Provide product training to internal teams, sales teams, and customers

• Ensure customer overall satisfaction and collaborate with internal engineering teams to resolve issues in a timely manner

Qualifications:

• Bachelor or master's degree in Computer Science, Electrical Engineering, or Computer Engineering with 5+ years of hands-on experience in system/server architecture is preferred

• Demonstrate ability in product marketing and/or product management role, must have managed several products from initial concept through development, launch, and end-of-life

• Strong knowledge of computer architecture

• Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote, answer questions, and receive feedback

• Demonstrated knowledge of Linux OS such as Ubuntu, SUSE, Red Hat, and CentOS.

• Experience with virtualization, containerization, and storage products e.g. VMware, Virtual Box, Docker, Kubernetes, Software-defined storage, and Parallel File System (PFS)

• Bilingual in Mandarin is a plus